Frequently Asked Questions

We offer 5, 10, 15 and 20 yard dumpsters. Our 5 yard dumpster measures 10’x4’x4′. Our 10 yard dumpster measures 12′x8′x4′. Our 15 yard dumpster measures 14′x8′x5′. Our 20 yard dumpster measures 14′ x 8′ 6′.

Our 5 yard dumpster is 10’ long x 4’ wide x 4’ tall.

Our 10 yard dumpster is 12’ long x 8’ wide x 4’ tall.

Our 15 yard dumpster is 14’ long x 8’ wide x 5’ tall.

Our 20 yard dumpster is 14’ long x 8’ wide x 6’ tall.

Yes. Just give us advance notice of where the dumpster must be placed.

The rental fee will be processed to your credit/debit card prior to delivery. Secondary Charges will be processed to the original method of payment if extra days are used, the weight limit is exceeded, the material in the dumpster exceeds the top of the wall edge, there are banned items loaded in the dumpster or if other additional services apply or are selected.

Hazardous Waste or Liquid Waste: Paint, gasoline, oil, solvents, chemicals, household cleaners, fire extinguishers, batteries, propane tanks / compressed gas cylinders, fluorescent lights /tubes and CFL bulbs.

Hazardous Materials or Any Type of Toxic Waste:  Asbestos or Asbestos containing materials. Mercury containing items or poisons.

Other Items:  Sealed drums and oil tanks.

Garbage and Foodstuffs:  NO household garbage or foodstuffs.

Masonry:  Asphalt, concrete, block, brick, rubble, stone, sand or dirt.***

Yard Waste: Brush, trees, branches, leaves, grass, shrubs, clippings, mulch, or other organic materials.***

Yes. Certain items have disposal facility surcharges and we must charge extra for these items. These include Appliances, Freon items: Air Conditioners, Dehumidifiers, Water Cooler, etc… , Mattress or Box Spring, Television or Computer Monitor, Tire: Automobile, Motorcycle, Trailer or Truck, Water Heater or Water Tank.

No! Any damage done will be the user’s responsibility. Call Dump Express, for a reasonable fee; we will move the dumpster.

Please only load to the top of the wall edge.  If overloading occurs additional charges will be assessed. If unsafe, the dumpster will be unloaded to a safe level.

Customer warrants that any access/location provided for contractors equipment is sufficient to bear the weight of all equipment and vehicles required to perform the service. Contractor shall not be responsible for damage to any private pavement or accompanying sub-surface or any route reasonable necessary to perform the services herin contracted. In addition contractor shall not be responsible for damage to lawns, fences or shrubbery. Customer assumes all liabilities for damage to pavement or road surface, lawns, fences and shrubbery.

Due to the uncertain soil conditions and sub surface terrain, Dump Express cannot be held responsible for any damage to customer’s driveways, curbs, lawns, walks, wells or septic systems. It is the customer’s responsibility to make Dump Express aware of any underground utilities which might be affected by taking delivery of the container.

Yes. We accept MasterCard, Visa and Discover.

A 10 yard dumpster rental will work for this job. If after you have your dumpster and decide you want to throw out additional items, they may not fit. Most customers usually can find more items to throw out and rent a 15 yard dumpster to be safe.

Yes, most of the dumpster rentals we do are Homeowner dumpster rentals. Our small trucks fit easily in your driveway and we can place the dumpster rental closer to your job to save you effort and time.

Yes, we deliver dumpster rentals 7 days a week. Weekends are always busy, please order ahead so you won’t be disappointed. Also, All 10 and 15 yard dumpster rentals come standard with 7 days of rental time. So no matter what day you choose for delivery, it will be at your house for a weekend.

Yes, just call us and we will schedule an early pick up.

You can dispose of a lawnmower or gas engine power equipment if it is completely drained of all gas and oil. Failure to do so will create a problem at time of dumping. We will have to bring back the piece of equipment to you at your expense, please be responsible and drain all the gas and oil. Thank you.

No, we only take the dumpster. The driver does not load any items that are leaning, next to or around the dumpster.  The driver has no idea if they are meant to be kept or thrown away. Please load your dumpster completely before pick up day.